Welcome to Own Interface. These Terms of Service ("Terms") govern your access to and use of our website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you may not access or use our Services.

1. Acceptance of Terms

By accessing and using the Services provided by Own Interface, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Own Interface.

We reserve the right to modify these Terms at any time. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

2. Description of Services

Own Interface provides comprehensive digital services including but not limited to:

• Web Development and Design
• SaaS Development
• AI Infrastructure Solutions
• Digital Marketing and Branding
• Security Audits
• Ongoing Maintenance and Support

The specific scope, deliverables, timelines, and pricing for each service engagement will be detailed in a separate Service Agreement or Statement of Work.

3. User Responsibilities

3.1 Account Information

You are responsible for maintaining the confidentiality of any login credentials and account information you provide. You agree to notify us immediately of any unauthorized use of your account.

3.2 Prohibited Activities

You agree not to:

• Use our Services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Transmit any viruses, malware, or malicious code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of our Services
• Collect or harvest any personal information from other users
• Impersonate any person or entity or misrepresent your affiliation
• Use our Services to compete with us or for any commercial purpose without our consent

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, designs, code, software, and documentation, are owned by Own Interface or our licensors and are protected by copyright, trademark, and other intellectual property laws.

4.2 Client Intellectual Property

For custom development projects, intellectual property rights will be addressed in the specific Service Agreement. Generally, upon full payment:

• Custom code and deliverables created specifically for you will be transferred to you
• We retain rights to our pre-existing tools, frameworks, and methodologies
• We may use anonymized project data for portfolio purposes with your consent

4.3 License to Use Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services for your business purposes.

5. Payment Terms

5.1 Fees and Pricing

Fees for our Services will be specified in the Service Agreement or proposal. All fees are in Indian Rupees (INR) unless otherwise specified and are exclusive of applicable taxes.

5.2 Payment Schedule

Payment terms will be outlined in your Service Agreement. Typically, we require:

• An upfront deposit before work commences
• Milestone-based payments for larger projects
• Final payment upon project completion or as specified

5.3 Late Payments

Late payments may be subject to interest charges and may result in suspension of services until payment is received. We reserve the right to terminate services for non-payment.

5.4 Refund Policy

Refunds are handled on a case-by-case basis and are subject to the terms outlined in your specific Service Agreement. Generally, deposits and payments for completed work are non-refundable.

6. Service Level and Support

We strive to provide high-quality services and maintain reasonable availability. However, we do not guarantee uninterrupted or error-free service. Maintenance windows and support hours will be specified in your Service Agreement.

For ongoing maintenance and support services, response times and issue resolution procedures will be detailed in the relevant Service Agreement.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the engagement. This includes:

• Business strategies, plans, and financial information
• Technical specifications and proprietary methodologies
• Customer data and personal information
• Any information marked as confidential

Confidential information does not include information that is publicly available, independently developed, or rightfully obtained from third parties.

8. Warranties and Disclaimers

8.1 Our Warranties

We warrant that we will perform our Services with reasonable skill and care in accordance with industry standards. We will make reasonable efforts to correct any defects in our work within the warranty period specified in your Service Agreement.

8.2 Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our Services will meet your specific requirements, be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OWN INTERFACE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, ARISING FROM YOUR ACCESS TO OR USE OF OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR INR 100,000, WHICHEVER IS LESS.

10. Indemnification

You agree to indemnify, defend, and hold harmless Own Interface, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

11. Termination

11.1 Termination by Either Party

Either party may terminate the Services in accordance with the termination provisions in the Service Agreement. Generally, we require written notice as specified in the agreement.

11.2 Termination for Cause

We may terminate or suspend your access to our Services immediately, without prior notice, if you breach these Terms or engage in any conduct that we determine to be inappropriate or harmful.

11.3 Effect of Termination

Upon termination, you must cease all use of our Services. Any provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Third-Party Services

Our Services may integrate with or rely on third-party services, platforms, or tools. We are not responsible for the availability, functionality, or content of third-party services. Your use of third-party services is subject to their respective terms and conditions.

13. Dispute Resolution

13.1 Informal Resolution

In the event of any dispute, controversy, or claim arising from these Terms, the parties agree to first attempt to resolve the matter through good-faith negotiations.

13.2 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes that cannot be resolved through negotiation shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

13.3 Arbitration

For disputes exceeding a specified threshold amount (as defined in the Service Agreement), the parties may agree to binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act.

14. Changes to Services and Terms

We reserve the right to modify, suspend, or discontinue any part of our Services at any time. We will make reasonable efforts to notify you of material changes to our Services or these Terms.

Your continued use of our Services after any changes constitutes acceptance of those changes. If you do not agree with the modified Terms, you should discontinue use of our Services.

15. General Provisions

15.1 Entire Agreement

These Terms, together with any Service Agreement and our Privacy Policy, constitute the entire agreement between you and Own Interface regarding the use of our Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.